Terms and Conditions

1. General

• By placing an order, you agree to comply with these terms and conditions.
• All products are offered subject to availability.

2. Product Information

• Efforts are made to ensure product descriptions, images, and prices are accurate.
• Slight variations in color, size, or design may occur due to photography or natural materials.

3. Orders

• All orders are subject to acceptance and availability.
• The company reserves the right to refuse or cancel orders at its discretion.

4. Payment

• Payment must be completed through the provided payment options at checkout.
• Orders are confirmed only after successful payment.

5. Returns, Refunds & Exchanges

• Returns and refunds are governed by the Return & Refund Policy.
• Exchanges are subject to product availability.

6. Shipping

• Shipping is governed by the Shipping Policy, including delivery times and charges.
• The company is not liable for delays caused by couriers or incorrect address information.

7. Intellectual Property

• All content, including images, text, and designs, are the property of the company and protected by copyright.
• Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

• The company is not responsible for any indirect, incidental, or consequential loss arising from the use or inability to use its products.
• Liability for defective or damaged products is limited to replacement or refund as per the policies.

9. Privacy

• Customer information is collected and used according to applicable privacy laws.
• Personal information will not be shared with third parties except as necessary for order fulfillment.

10. Governing Law

• These terms are governed by the laws of the country where the products are sold.
• Any disputes will be resolved under the jurisdiction of local courts.

11. Customer Support

• For any queries, concerns, or assistance, contact ratnaasya.in@gmail.com.
• Support will assist with orders, returns, refunds, exchanges, or product-related questions.