We collect personal information such as name, email address, phone number, shipping address, and payment details when you place an order or contact customer support.
We may also collect non-personal information such as browser type, device, and browsing behavior to improve our website and services.
2. Use of Information
Your information is used to process orders, deliver products, provide customer support, and communicate important updates.
We may use information for marketing purposes (e.g., newsletters or promotions) only if you have opted in.
3. Information Sharing
Personal information is never sold or rented to third parties.
We may share information with trusted service providers (couriers, payment gateways, or IT services) solely for order fulfillment and operational purposes.
4. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Payment information is processed securely via encrypted payment gateways.
5. Cookies and Tracking
Cookies may be used to enhance user experience, track website usage, and analyze traffic patterns.
You can choose to disable cookies in your browser, but some features of the website may not function properly.
6. Customer Rights
You have the right to access, update, or delete your personal information.
Requests can be made by contacting customer support at ratnaasya.in@gmail.com.
7. Retention of Information
Personal information is retained only as long as necessary for order fulfillment, legal compliance, and business purposes.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites and recommend reviewing their policies.
9. Updates to Privacy Policy
This policy may be updated periodically.
Any changes will be reflected on the website with an updated effective date.
10. Contact Information
For questions or concerns regarding privacy or data security, contact ratnaasya.in@gmail.com.